Ramp Manager

About the role

The Ramp Manager leads safe, efficient and profitable ramp and ground handling operations for the Melbourne site. This senior position ensures compliance with aviation regulations, delivers high‑quality airline service, and drives operational excellence.

Key responsibilities

• Oversee on‑time delivery of all ramp and ground handling services while maintaining safety and regulatory compliance.
• Lead, coach and develop a high‑performing workforce through recruitment, training, performance management and employee engagement.
• Build and maintain strong relationships with airline customers, airport authorities, contractors and other stakeholders.
• Monitor operational KPIs, control labour and equipment costs, manage budgets and drive continuous improvement to meet profitability targets.

Required profile

• Proven leadership experience managing large operational teams in aviation, logistics or a similar fast‑paced environment.
• Strong understanding of airport ramp operations, aviation safety, regulatory compliance and best practices.
• Excellent communication and stakeholder management skills with the ability to build strong relationships.
• Demonstrated experience in workforce planning, performance management and employee engagement.
• Commercial acumen to manage budgets and deliver customer‑focused outcomes.