Program Delivery Manager

About the role

The St Vincent de Paul Society Queensland, including Vinnies Housing and Vinnies Retail Stores, is seeking an experienced Program Delivery Manager to support divisional performance, governance, strategic planning and program delivery. You will partner with divisional leaders and wider teams to coordinate and deliver key programs, projects and business improvement initiatives, overseeing operational planning, performance reporting, governance and continuous improvement. This is a permanent, full-time (38 hours per week) position based in the State Administration Office in South Brisbane.

Key responsibilities

• Lead the planning, prioritisation and delivery of divisional programs, projects and strategic initiatives.
• Coordinate operational planning, performance reporting, governance activities and budget monitoring.
• Drive business improvement and service excellence initiatives that improve organisational effectiveness and stakeholder outcomes.
• Provide project management, governance and implementation expertise to support divisional objectives.
• Monitor project progress, risks, dependencies and performance measures.
• Prepare reports, business cases, briefing papers and executive documentation to support decision-making.
• Foster collaboration across teams and support change and continuous improvement through stakeholder engagement.

Required profile

• Tertiary qualification in Business, Project Management, Governance, Organisational Development, Management or a related discipline.
• Experience coordinating cross-functional projects, programs or improvement initiatives with multiple stakeholders and competing priorities.
• Ability to work independently, exercise sound judgement and manage competing priorities within governance frameworks.
• Experience supporting business process improvement, change management or service excellence initiatives.
• Experience in human services, community services, health, not-for-profit or government sectors is desirable.
• Appropriate visa to work in Australia/New Zealand; roles involving direct work with vulnerable people require a valid Blue Card and background screening.

Required skills

• Advanced proficiency in Microsoft Office and project, reporting and business planning systems.
• Strong written communication and analytical skills.

What we offer

• Pay of $60.73 - $70.86 per hour plus superannuation and NFP salary packaging.
• Salary packaging of up to $15,900 annually, plus $2,650 for meals and entertainment.
• Employee Assistance Program and Medibank health insurance discounts.