Product & Sales Analyst – Digital Product Specialist

About the role

The Specialist, Product and Sales Analyst – Digital Product supports the execution, adoption, and optimisation of Mastercard’s core consumer products across Australia, New Zealand and the Pacific Islands. Working as an individual contributor, you will partner with Digital Product Managers, the Customer Solution Centre and account teams to deliver customer‑centric solutions and drive regional go‑to‑market objectives.

Key responsibilities

• Support management and execution of core consumer products in the ANZ & Pacific market.
• Provide product and platform knowledge to sales, CSC and client engagements.
• Assist in executing product sales strategies and maintaining the sales pipeline.
• Develop client‑specific solutions, presentations and demonstrations.
• Act as subject‑matter expert for assigned consumer products.
• Collaborate with clients and internal teams to address routine product issues.
• Analyse market trends, customer feedback and competitor activity.
• Contribute to competitive analysis, pricing inputs and solution positioning.
• Identify new business opportunities and product enhancement ideas.
• Share best practices and functional knowledge across teams.

Required profile

• 1‑3 years of relevant experience, preferably in financial services.
• Strong interest in payments, card issuing, banking and e‑commerce.
• Comfort presenting to internal and external stakeholders.
• Foundational understanding of the payments and financial services landscape.
• Awareness of industry trends, competitive offerings and emerging payment technologies.

Required skills