People Solutions Advisor / Officer (Expression of Interest)

About the role

Western Power is building its People Solutions capability and is seeking HR professionals for two permanent positions in the Perth CBD: People Solutions Advisor and People Solutions Officer. The team acts as the front door to People services, giving advice and support to employees and leaders on workforce administration, employee lifecycle activities, workforce establishment and position management.

The Advisor is the first point of contact for staff and formal leaders on employee lifecycle requests and transactions. The Officer provides broader advisory support across workforce administration and employee lifecycle activities, with strong judgement and stakeholder management.

Key responsibilities

• Act as first point of contact for staff and formal leaders on employee lifecycle requests and transactions
• Provide information and guidance on employee lifecycle policies, processes and system functionality
• Action updates including change of formal leader, position title, name, roster/work pattern and direct appointments
• Coordinate and maintain Rostered Day Off (RDO) schedules, process roster changes and keep accurate work pattern data in HR and workforce management systems
• Process employment change requests, exit notifications, new starter engagements, contract extensions, employment condition changes and contractor position changes
• For the Officer: advise on employee allowance provisions, interpret them and ensure accurate processing and maintenance of allowance data
• Follow defined escalation pathways for complex, non-standard or disputed requests to the People Solutions Specialist (Tier 2)

Required profile

• Tertiary qualification in Human Resources or a related discipline, or working towards it; equivalent experience in a related discipline may count
• Previous experience in a busy HR team providing generalist advice, support and administrative services
• Solid experience providing generalist advice, support and administrative services (Officer level)
• Proven ability to build good working relationships at all levels of an organisation
• Customer service focus, strong communication, writing and interpersonal skills, attention to detail and ability to set priorities and meet deadlines

Required skills

• Ability to work at an advisory level for a large operational organisation
• Knowledge of HR systems such as ServiceNow and SAP is desirable

What we offer

• Flexible work arrangements supporting part-time work (0.8 FTE), working hours and working from home
• Up to four extra weeks of leave per year, plus three wellness leave days
• Salary packaging, social club activities and discounted health insurance and gym membership
• Employee recognition and benefits programme
• End-of-trip facilities at the Perth office and South Metro Depot, and an on-site café
• 22 weeks of paid parental leave and 5 days of First Nations cultural leave

Applications close on 5 November 2026.