People Operations Partner

About the role

Humanforce, a global HCM technology company founded in 2002 and serving over 2,300 customers and nearly 1 million employees in more than 30 countries, is looking for a People Operations Partner to join its People & Culture team. The role combines day-to-day HR operations ownership with hands-on junior People Partner responsibilities, keeping people processes accurate and efficient while building experience in employee relations, coaching and people projects.

Key responsibilities

• Manage and coordinate day-to-day People Operations across the employee lifecycle, maintain accurate employee records and systems, and prepare employment documentation and correspondence.
• Coordinate onboarding and offboarding, support payroll preparation, and manage People inboxes and queries.
• Maintain People policies, process documentation and templates, prepare regular People reports, and ensure processes comply with employment legislation and internal controls.
• Support performance, remuneration, engagement and talent processes, and provide first-level guidance to employees and people leaders on policies and employment matters.
• Assist with employee relations, probation reviews, team changes, engagement surveys, people initiatives and internal communications, and coordinate People & Culture projects.
• Partner with the engineering team to identify and automate manual, repetitive processes, helping scope and test automation solutions and track their impact.

Required profile

• Experience in People Operations, HR administration, HR coordination or a similar People & Culture role, supporting employee lifecycle processes in a fast-paced or growing organisation.
• Strong administration and organisational skills with excellent attention to detail.
• Confidence to give guidance to employees and people leaders, and ability to manage confidential information discreetly.
• Proactive, service-oriented, able to manage competing priorities and work independently.
• Interest in process automation and technology, and experience in a technology, SaaS or growing organisation is highly regarded.

Required skills

• Experience working with HRIS, payroll or employee management systems.
• Practical understanding of employment processes, policies and relevant legislation.
• Excellent written and verbal communication skills.

What we offer

• Hybrid working with a minimum of three days a week in the office.
• A focus on learning and development through Humanforce HR.
• Talent referral program, 12 weeks paid parental leave for primary careers and 4 weeks for secondary.
• Employee Assistance Program, rewards and recognition program, and access to the Thrive financial wellbeing platform.