Operations Manager (Part-Time) - Retail Asset

About the role

JLL is hiring a part-time Operations Manager for its Property & Asset Management team, based on site in Sale, Victoria. You will be the primary on-site contact for clients, retailers and key stakeholders of a dynamic retail asset, working closely with the Centre Manager. The role balances the demands of multiple stakeholders while keeping safety, service delivery and operational efficiency at the core. It is a part-time position of 3 days per week.

Key responsibilities

• Lead risk and compliance programs, including regular audits, incident reporting and adherence to OH&S, environmental and risk policies.
• Manage contractors and vendors so they follow safe working methods, house rules and deliver on time and within budget.
• Oversee procurement in line with client guidelines and JLL best practice.
• Monitor and manage operational budgets, track expenditure and identify cost savings.
• Serve as the main on-site point of contact for retailers and facilities matters.
• Coordinate planned and preventative maintenance alongside reactive regimes.
• Ensure compliance with the Building Code of Australia, Australian Standards, the Disability Discrimination Act and health and safety laws.
• Prepare monthly reports on incidents, budget status, capital expenditure, contract expiries and compliance updates.
• Manage minor works projects from start to finish.

Required profile

• Bachelor's degree in facilities management, building, business or a related field, with 3-5 years of experience in facilities management, property management, hospitality or a related discipline.
• Demonstrated experience in retail property assets or retailer environments.
• Proven contractor management experience and ability to manage multiple vendors.
• Experience managing operational budgets, including forecasting and expenditure tracking.
• Track record of process improvement and operational efficiencies.
• Strong presentation, written and verbal communication skills, customer service attitude and collaborative mindset.
• Ability to deliver results in a part-time capacity (3 days per week) with consistent communication and handovers.

Required skills

• Knowledge of local occupational health and safety requirements and safety program implementation.
• Understanding of technical building systems: CRAC, chillers, fire protection, mechanical and electrical systems and BMS platforms.
• Commercial contract interpretation and management.

What we offer

• Employee discounts on fitness, wellbeing and other brands.
• 18 weeks paid maternity leave.
• Private health insurance discounts and active social club membership.
• Employee assistant program and paid time off for volunteer work.
• Novated lease for EV cars.
• Career opportunities with a leading commercial real estate firm and premium offices.