Operations Coordinator

About the role

A growing fashion business with an established portfolio of internationally recognised brands is looking for an Operations Coordinator based at its Alexandria head office. The role is hands-on and people-facing, supporting the day-to-day running of the office and providing administrative and operational support to the wider business and retail store network. It sits alongside reception and office administration, and involves coordinating meetings and travel, assisting with facilities and maintenance, and supporting store-related requests.

Key responsibilities

• Manage day-to-day office administration, reception and workplace presentation, and welcome buyers, clients, visitors and employees.
• Coordinate meetings, appointments, meeting rooms and showroom presentation; manage correspondence, records, office supplies and procurement.
• Assist with employee onboarding, office events and product launches.
• Coordinate domestic and international travel, including flights, accommodation and transfers.
• Liaise with suppliers and service providers on office maintenance, repairs and equipment, and follow up on store maintenance requests.
• Provide administrative support to the retail store network, including store supplies, stock transfers, documentation and operational queries, and help coordinate communication between stores and head office.
• Support retail initiatives, promotional activities, reporting and compliance processes as required.
• Work with teams across Retail, Marketing, E-commerce, Production, Supply Chain and Finance, and identify practical improvements to organisation and processes.

Required profile

• Approachable, reliable and naturally organised, able to manage a range of responsibilities and competing priorities.
• Experience in administration, reception, hospitality, customer service, retail support or office coordination is helpful; earlier-career candidates with a strong work ethic and interest in learning are also considered.
• Experience in a multi-site retail environment or across several business functions is advantageous.

Required skills

• Confidence using Microsoft Office, particularly Outlook, Word and Excel.
• Strong organisational skills, attention to detail and excellent communication skills.

Hours are Monday to Thursday 8:00 am to 5:00 pm and Friday 9:00 am to 3:00 pm. Candidates are invited to apply or contact the recruiter directly for a confidential discussion.