Operational Risk Manager

About the role

CommBank's Group Support Units (GSU) Line 2 Risk team provides independent review and challenge of non-financial risk management across the Group's support businesses (Marketing & Corporate Affairs, Financial Services, Group Strategy, Legal & Group Secretariat, Human Resources and Risk Management). As an Operational Risk Manager, you will support the Senior Manager and Executive Manager in embedding and monitoring adherence to the Operational Risk Management Frameworks (ORMF), working with Line 1 and other Line 2 risk teams to ensure adequate implementation, management and oversight of the Group's frameworks.

Key responsibilities

• Support operational risk activities such as assessing risks, controls, issues and incidents, with insights linked to key business initiatives and risks
• Explain how risk activities support the business in achieving its strategy
• Proactively identify and pursue meaningful risk activity using industry and business knowledge
• Carry out deep dives and reviews to give assurance and an independent Line 2 opinion on risk management
• Report on risk exposures for Non-Financial Risk Committees and other risk reporting
• Build strong working relationships with Group Support Units, Line 1 risk and business stakeholders

Required profile

• Demonstrated experience in operational risk management within banking or financial services, including practical use of risk frameworks, risk assessments, controls, issue and incident management
• Experience conducting risk monitoring, assurance and control testing, turning findings into sustainable risk improvements
• Strong stakeholder management and critical thinking, with judgment to deliver pragmatic outcomes
• Proactive, self-motivated, accountable and collaborative approach

Required skills

• Strong knowledge of operational risk frameworks, tools and methodologies, with the ability to advise, challenge stakeholders and influence risk-based decisions
• Sound analytical ability to interpret data, spot trends and emerging risk themes
• Strong written and verbal communication, tailored to different audiences