Operational Risk Manager

About the role

CommBank's Risk Management function develops the risk frameworks that allow the Group to take conscious exposures to credit, market, operational, compliance and insurance risks within its approved appetite. The Group Support Units (GSU) Line 2 Risk team provides independent review and challenge of non-financial risk management in the Support Unit businesses. As an Operational Risk Manager, you will support the Senior Manager and Executive Manager in embedding and monitoring adherence to the Operational Risk Management Frameworks (ORMF), focusing on operational risk across GSU and working with Line 1 and other Line 2 risk teams.

Key responsibilities

• Support operational risk activities such as assessing risks, controls, issues and incidents, with insights linked to key business initiatives and risks
• Explain how risk activities support the business in achieving its strategy
• Proactively identify and pursue meaningful risk activity using industry and business knowledge
• Carry out deep dives and reviews to give assurance and an independent Line 2 opinion on risk management
• Report on risk exposures for Non-Financial Risk Committees and other risk reporting
• Build strong working relationships with Group Support Units, Line 1 risk and business stakeholders

Required profile

• Demonstrated experience in operational risk management within banking or financial services, including practical use of risk frameworks, risk assessments, controls, issue and incident management
• Experience conducting risk monitoring, assurance and control testing, turning findings into sustainable risk improvements
• Strong knowledge of operational risk frameworks, tools and methodologies, with the ability to advise, challenge stakeholders and influence risk-based decisions
• Sound understanding of business processes, operational risks and internal controls in complex, highly regulated environments
• Strong written and verbal communication skills, tailored to different audiences
• Proactive, accountable and collaborative, with a curiosity about how things work