Office Manager – Dental Practice

About the role

AM Dental Clinics is seeking an experienced Office Manager to lead the administrative functions of its busy Sydenham dental practice. Reporting to the Principal Dentist, you will ensure smooth daily operations, support the clinical team, and maintain high standards of patient service.

Key responsibilities

• Coordinate daily administrative activities and organise work schedules.
• Supervise reception staff and dental assistants, handling induction, training and roster administration.
• Manage patient appointments, recalls, enquiries and maintain accurate records.
• Process payments, invoicing, banking reconciliation and oversee Medicare, HICAPS, DVA and health‑fund claims.
• Order dental materials and office supplies, maintaining supplier relationships.
• Review office procedures to ensure compliance with WHS, infection control and other regulatory requirements.
• Coordinate laboratory work and support the Principal Dentist with operational matters.

Required profile

• Proven experience in office management, preferably within a healthcare or dental setting.
• Strong organisational and supervisory skills.
• Excellent communication with staff, clinicians and patients.
• Attention to detail and ability to manage multiple priorities.

Required skills

• Medicare claims processing
• HICAPS processing
• DVA claims handling
• Banking reconciliation
• Invoicing and payment processing

What we offer

• Competitive salary $75,000–$85,000 per year.
• Full‑time permanent position in a supportive team environment.
• Opportunities for professional development within a growing dental practice.