Office Manager – Administration & Office Support

About the role

We are looking for a highly organised Office Manager to join Dr Smith Plumbing in Clontarf, Queensland. This full‑time position provides comprehensive administrative and clerical support to keep the office running smoothly.

Key responsibilities

• Answer incoming phone calls, emails and correspondence professionally.
• Schedule appointments and manage calendars for the service team using ServiceM8.
• Create purchase orders and raise invoices for completed jobs.
• Process accounts payable and payroll using Xero, and reconcile timesheets.
• Perform bank reconciliations and liaise with the accountant for month‑end reporting.

Required profile

• Minimum 3 years’ experience as an Office Administrator or similar role.
• Strong organisational, time‑management and multitasking abilities.
• Excellent communication and interpersonal skills.
• Australian work rights.

Required skills

• ServiceM8 (basic user level)
• G Suite
• Xero (including accounts payable processing)

What we offer

• Competitive hourly rate of $33‑$45.
• Supportive and inclusive work environment.
• Opportunity to grow within a well‑established plumbing and roofing business.