National Programme Officer (Migrant Settlement and Strategic Reporting)

About the role

The Australian Cultural Orientation Program (AUSCO) supports refugees and humanitarian entrants with practical information and orientation before departure, while the Community Support Program (CSP) supports community-sponsored humanitarian pathways and settlement preparation. The Country Office for Australia and Coordination Office for the Pacific (COPA) links programme delivery with institutional partnerships and resource mobilization. Under the direct supervision of the Chief of Mission, IOM Australia, and in close coordination with the AUSCO Global Coordinator, the National Programme Officer manages and supervises assigned AUSCO and CSP personnel and provides leadership across programme governance, donor and stakeholder engagement, contractual compliance, quality assurance, strategic partnerships and programme development.

Key responsibilities

• Ensure AUSCO and CSP are delivered in line with agreements, IOM rules and standards, workplans, budgets, risk controls and reporting requirements, and support COPA priorities through pipeline development and institutional reporting.
• Coordinate project implementation, including financial, logistical, administrative and technical aspects, and monitor progress against the work plan, recommending and implementing corrective actions.
• Mainstream gender, protection and human rights into programme implementation.
• Develop monitoring, evaluation and reporting tools, and contribute to information management, press releases and website updates.
• Contribute to new project development by assessing the local context and drafting parts of proposals.
• Help adjust methodologies, contingency plans and standard operating procedures, and coordinate reports for donors and government.
• Liaise with government entities, implementing partners, UN agencies, civil society and donors, and deliver capacity-building activities.
• Supervise, train and guide project staff, undertake duty travel and perform other assigned duties.

Required profile

• Master's degree in International Relations, Migration Studies, Law, Public Policy, International Development, Business Administration, Programme Management, Social Sciences or a related field with two years of relevant experience; or a Bachelor's degree with four years of experience.
• Experience managing migration, settlement, humanitarian, orientation or complementary pathways programmes.
• Experience supervising staff and coordinating geographically dispersed or multicultural teams.
• Experience managing government-funded programmes, donor reporting, budgets, risks and compliance.
• Experience in project development, resource mobilization, proposal preparation and institutional reporting.
• Experience with results-based management, M&E, audit support and quality assurance.
• Fluency in English (oral and written).

Required skills

• Strong programme and people-management skills, with the ability to set priorities and delegate.
• Ability to interpret agreements and turn contractual or policy requirements into operational controls and workplans.
• Analytical, drafting and briefing skills, and stakeholder engagement and negotiation skills.
• Sound financial, risk and performance-management capability.
• Advanced planning, organization and knowledge-management skills, including Microsoft 365.