National & International Account Manager

About the role

Crown Equipment is seeking an experienced, commercially focused National & International Account Manager to manage and grow a portfolio of key national and international accounts. Reporting to the General Manager, National & International Accounts APAC, the role drives sales growth, strengthens customer relationships and uncovers new business opportunities across Australia and the Asia Pacific region. The manager develops and executes strategic account plans and acts as the primary point of contact for customers.

Key responsibilities

• Achieve annual sales, rental, revenue and profitability targets across assigned accounts
• Develop and implement strategic account growth plans to increase customer penetration and market share
• Identify and secure new business opportunities across Australia and APAC
• Build and maintain long-term relationships with key decision-makers
• Lead customer reviews, presentations, proposals and commercial negotiations
• Manage customer agreements and ensure compliance with company policies and commercial requirements
• Prepare quotations, sales proposals and forecasting reports while keeping accurate CRM records
• Collaborate with internal teams to deliver outstanding customer experiences

Required profile

• Demonstrated experience in strategic account management and business development
• Proven track record of building strategic customer relationships and delivering sales growth in complex national or international environments
• Experience managing sales pipelines, forecasting and CRM systems
• Strong negotiation, influencing and stakeholder management skills
• Excellent presentation and communication skills, with strong problem-solving and a customer-centric approach

What we offer

• Discounts and cashback from over 400 retailers nationwide
• Health and wellbeing platform supporting mental, physical and financial goals
• Corporate rates for private health insurance
• Inclusive working environment
• Employee Assistance Program with confidential counselling