National Business Manager, eComm (Amazon)

About the role

Revlon is seeking a commercially astute National Business Manager, Pure Players ANZ, to lead its Amazon business and drive growth across key eCommerce customers including Amazon, Adore Beauty, The Iconic and other strategic online retailers in Australia and New Zealand. Reporting to the Sales Director, Australia and sitting on the Australian Sales Leadership Team, the role owns the end-to-end commercial performance of the Amazon business, including customer strategy, joint business planning, annual negotiations, pricing, promotional investment, digital shelf excellence, retail media, forecasting and profitability. It is a hybrid role: three days per week in the Sydney office and remote on the remaining days.

Key responsibilities

• Lead the Amazon growth strategy across Australia and New Zealand and own the commercial relationship, including annual negotiations, joint business planning, promotional investment and profitability.
• Develop customer growth plans and build strong senior stakeholder relationships with Amazon, Adore Beauty, The Iconic and other eCommerce partners.
• Build annual promotional calendars and activation plans with Marketing and Digital, and drive new product launches, range opportunities and assortment optimisation.
• Own sales, gross margin, trade investment and customer P&L, and deliver revenue, profitability, distribution and market share objectives.
• Drive digital shelf excellence, retail media ROI, and use data to improve traffic, conversion and average order value.
• Partner with Supply Chain on accurate forecasts, inventory availability and service levels, and manage account health including catalogue accuracy, stock availability and chargebacks.
• Lead and coach the National Account Manager, eCommerce and eCommerce Coordinator, and contribute to the Australian Sales Leadership Team.
• Act as subject matter expert for Amazon and eCommerce, educating Sales, Marketing, Supply Chain, Finance and Customer Service.

Required profile

• Experienced commercial leader with a proven track record of building and scaling branded businesses on Amazon.
• Demonstrated success turning an Amazon or eCommerce business from an emerging channel into a meaningful commercial contributor.
• Strong understanding of Amazon commercial drivers such as joint business planning.