Membership and Sales Officer (Casual)

About the role

PCYC Roma, a well-established PCYC club in the heart of Roma, is looking for a casual Membership and Sales Officer. The role helps people discover a place where they can connect, belong and thrive, welcoming members and visitors and growing the club. Shifts may be available Monday to Friday 9:00am-7:00pm and Saturday 9:00am-12:00pm; flexibility is highly regarded.

Key responsibilities

• Follow up enquiries proactively, make appointments and build relationships to convert them into memberships
• Connect members with programs, services and opportunities that support their goals
• Deliver outstanding member service while supporting the day-to-day operations of the club

Required profile

• A genuine interest in health, fitness and active lifestyles
• Enjoys talking to people and making them feel welcome
• Confident building relationships and identifying ways to help others
• Committed to creating safe and inclusive spaces for children, young people and communities
• Experience in a customer service or sales role (minimum 12 months)
• Ability to work independently and as part of a team

Required skills

• Demonstrated ability to support and close a sales process
• Strong communication and relationship-building skills
• Queensland Working with Children Check (Blue Card) held or obtainable before starting
• Consent to a National Police Check
• Nice to have: First Aid and CPR certificates, relevant tertiary qualification, light rigid driver's licence

What we offer

• Pay of $37.41 plus superannuation and salary packaging options
• Salary packaging of up to $18,550 per year for eligible living expenses, meals and entertainment
• Free 24/7 gym membership at all PCYC Queensland gyms
• 15% discount on PCYC services, including OSHC, gymnastics and aquatics
• One paid day each year to volunteer with PCYC
• Access to corporate health plans and employee discounts
• Wellbeing platform for you and your family
• Ongoing learning, professional development and leadership opportunities