Member Support Officer – Legal (Canberra)

About the role

The Administrative Review Tribunal is seeking a Member Support Officer – Legal to provide high‑quality paralegal, administrative and case‑management assistance to Tribunal Members and Deputy Presidents. This hybrid, full‑time position supports the efficient progression of Tribunal reviews and offers a supervised Practical Legal Training placement.

Key responsibilities

• Assist with hearing preparation and provide in‑hearing support as required.
• Manage case files, update case management systems and ensure accurate documentation.
• Liaise with internal and external stakeholders to coordinate matters and maintain smooth proceedings.
• Conduct legal, policy and online research to support case decisions.
• Deliver high‑quality administrative services while adhering to Tribunal procedures and policies.

Required profile

• Proactive, organised and detail‑oriented with strong judgement.
• Ability to manage competing priorities, meet deadlines with limited supervision and continuously improve processes.
• Excellent written and verbal communication skills for diverse stakeholder interaction.
• Australian citizenship and eligibility for an Australian Federal Police check.

Required skills

• Knowledge of Tribunal operations, jurisdiction and procedures (or ability to acquire quickly).
• Strong organisational and case‑management capabilities.
• Research proficiency in legal, policy and online contexts.

What we offer

• APS4 salary range $79,501 – $86,318 per annum plus 15.4% superannuation.
• Hybrid work arrangement with opportunities for professional development.
• Supervised Practical Legal Training placement to advance your legal career.