Medical Receptionist

About the role

I-MED Radiology, Australia's largest private diagnostic imaging network, is looking for a Medical Receptionist in its Box Hill clinic. You will be the first point of contact for patients, helping create a positive and professional patient experience through in-person interaction and phone support. The role is full-time, Monday to Friday, 6.00am to 6.00pm, occasionally until 10pm, with Saturday morning shifts from 9.00am to 12.00pm available.

Key responsibilities

• Greet patients warmly and assist with check-in procedures
• Answer emails and phone calls promptly and handle inquiries professionally
• Advise patients on preparation before relevant scans
• Handle billing procedures for private, Medicare, workers compensation and DVA
• Collaborate with clerical and technical staff, radiologists and referrers

Required profile

• Relevant reception experience
• Clear verbal and written communication skills
• Strong organisational ability to manage appointments and patient flow
• Confidence working across multiple screens and systems

What we offer

• Fitness passport with full gym access and a range of classes
• Supportive management and comprehensive training
• Career opportunities and position growth within the network
• Collaborative, inclusive workplace with free onsite and street parking
• Uniforms at no cost with annual top-ups
• Industry-competitive salary and benefits, with an annual remuneration review

To apply, use the online application form and upload an updated CV.