Key Account Manager - Long Term Care

About the role

Nestlé Nutrition and Health is looking for an experienced, commercially driven Long-Term Care Key Account Manager to lead account strategy and execution across the Australian aged care sector. Reporting to the Institutional Senior Key Account Manager, you will drive growth on strategic aged care accounts, build trusted partnerships with major aged care providers, and deliver nutrition solutions that improve resident outcomes. The role involves managing key relationships, identifying new business opportunities, overseeing commercial agreements and working cross-functionally.

Key responsibilities

• Develop, implement and maintain customer plans so that objectives for Nestlé Nutrition and Health are met with key customers.
• Lead and develop Long-Term Care channel development strategies aligned with corporate planning and Aged Care customer groups.
• Formulate action plans to respond to changes in market, customer and consumer dynamics.
• Support the development of category, channel and field sales plans with internal stakeholders.
• Develop and grow existing contracts for the Health Care portfolio.
• Manage positive relationships with internal and external cross-functional stakeholders.

Required profile

• Demonstrated experience in an Account Management role, ideally in hospital, aged care, medical or pharmaceutical industries.
• Tertiary qualification in Business, Science, Dietetics, Nursing, Marketing or a related discipline preferred.
• Proven track record of exceeding targets and building relationships with key customer groups.
• Outgoing, approachable and passionate about sales, with strong commercial, negotiation and relationship-building skills.
• Full working rights in Australia and ability to travel interstate approximately once a month.

What we offer

• Varied career experiences and personalised development support.
• Up to 5 additional days of leave, plus wellbeing benefits such as vaccinations and health insurance discounts.
• Paid parental and partner leave, Purchase Leave Scheme, volunteering, sports and emergency services leave.
• Diversity and inclusion initiatives, discounted Nestlé products and salary sacrifice to superannuation.