Junior Administrative Assistant – Travel & Tours

About the role

We are looking for a Junior Administrative Assistant to keep our travel experiences running smoothly. Based in Coogee, you will support the team by managing bookings, communications and supplier relationships, ensuring every detail is accurate and delivered on time.

Key responsibilities

• Enter and manage tour bookings in Zoho CRM with zero errors.
• Monitor and respond to emails and phone enquiries promptly and professionally.
• Assist with invoicing, double‑checking all figures before release.
• Send calendar invites, confirm details with hosts and lock in supplier arrangements.
• Support last‑minute tours and handle ad‑hoc administrative tasks.
• Maintain immaculate client records and update them regularly.
• Participate in pre‑tour host calls to ensure seamless execution.

Required profile

• Exceptional attention to detail – spotting errors before they happen.
• Highly task‑oriented with a proven method for tracking and completing work.
• Passion for Sydney’s food, culture and hidden gems.
• Warm, professional communication skills.

Required skills

• Zoho CRM (booking and client management).

What we offer

• Flexible working hours – part‑time or full‑time.
• Opportunity to work in a small, close‑knit team delivering premium travel experiences.