Inspection Administration Coordinator

About the role

The Inspection Administration Coordinator supports Carma’s on‑site vehicle inspections, ensuring every administrative and compliance step is completed accurately and efficiently. You will be the main point of contact for customers during inspection appointments and help keep the workflow smooth for the Inspection Team.

Key responsibilities

• Attend Carma’s Sell‑to‑Carma sites and coordinate inbound inspection appointments.
• Provide a professional, customer‑focused experience on‑site, answering queries and guiding visitors through the process.
• Manage the inspection flow, ensuring appointments start on time and all required steps are followed.
• Enter and update vehicle and inspection details in Carma’s systems, including photos and documentation.
• Verify the accuracy of vehicle and customer information across records.
• Collect, review, and file compliance documents such as registration papers, logbooks, and licences.
• Track inspection progress, follow up on missing information, and support inspectors with needed data.
• Assist with purchase processing by entering vehicle details and supporting payment workflows when required.
• Collaborate with the wider team to maintain efficient operations across high‑volume locations.

Required profile

• Previous experience in administration, customer service, retail, or operations within a fast‑paced environment.
• Strong attention to detail and ability to follow structured processes.
• Excellent communication skills and confidence engaging with customers on‑site.
• Organisational ability to manage multiple tasks simultaneously.
• Self‑motivated, capable of working independently and as part of a team.
• Willingness to travel between Sydney inspection sites.

Required skills

What we offer

• Join a fast‑growing, collaborative team where ideas make an impact.
• Dynamic office environment with a supportive culture.