Houseperson / Common Area Cleaner

About the role

Oaks Port Douglas Resort is expanding its housekeeping department and is hiring a Houseperson / Common Area Cleaner on a casual basis. The role supports the Housekeeping team by keeping guest floors, public areas and back-of-house spaces clean and presentable. It is physically demanding, involving regular heavy lifting and moving of bulky items.

Key responsibilities

• Clean and maintain all common guest areas so they stay hygienic, well-presented and welcoming.
• Stock, replenish and organise housekeeping carts, guest amenities and cleaning supplies.
• Set up and reconfigure guest rooms, including splitting and joining beds, and prepare cots and rollaway beds as needed.
• Empty rubbish bins and dispose of waste according to hotel procedures and environmental standards.
• Work with the team to meet daily cleaning targets and support smooth hotel operations.
• Follow workplace health and safety procedures.
• Use specialised cleaning equipment and products safely, with training and tools provided.

Required profile

• Previous resort or hotel experience is highly regarded.
• Good physical fitness and stamina for repetitive tasks such as bending, lifting and standing for long periods.
• Availability for flexible hours, including weekends and public holidays.
• Only candidates with working rights in Australia or New Zealand are accepted.

Required skills

• Strong attention to detail and commitment to high cleanliness standards.
• Ability to work independently and as part of a team.
• Clear communication with guests, team members and contractors.
• Time management and task prioritisation.

What we offer

• Casual hourly rates: $33.05 on weekdays, $39.66 on Saturday, $46.27 on Sunday (excluding superannuation).
• Career growth through learning and development programs.
• Hotel deals: 50% off stays at Minor Hotels in Australasia, 20% off for friends and family, plus international accommodation discounts.
• Retail rewards with cashback and discounts at 400+ retailers, and discounted entertainment and activities.
• Health insurance offers, workplace banking benefits, parental and birthday leave, and EAP and wellness support.