Head of Production and Supply Chain

About the role

Crop Shop Boutique (CSB) is seeking a Head of Production and Supply Chain to lead its end‑to‑end production and supplier network, ensuring timely, cost‑effective and quality‑compliant delivery of products to global warehouses.

Key responsibilities

• Own the critical path from confirmed design handover through to goods‑in, ensuring all milestones are met on time and in full.
• Manage all supplier relationships, purchase orders and production schedules to ensure mutually beneficial partnerships.
• Collaborate closely with the Head of Merchandise to align option plans, core and seasonal item requirements.
• Minimise post‑PO changes by confirming production only once specifications are fully resolved at design handover.
• Support trade team recommendations around cancellations, pull‑forwards, pre‑sales and repeat orders to maximise inventory productivity.
• Enforce quality standards at pre‑production, in‑line and final inspection stages across all manufacturing partners.
• Oversee the Garment Technician function, ensuring fit, construction and technical standards are actively enforced.
• Review pre‑production samples and AQL inspection reports, escalating non‑conformance issues and approving bulk production.
• Manage product testing schedules to ensure all garments meet compliance requirements prior to shipment.
• Build and maintain compliance documentation including ethical trading audits, testing reports and regulatory requirements.
• Manage logistics providers, shipping consolidation and landed‑cost optimisation for cost‑effective delivery to CSB warehouses.
• Prepare and manage monthly, quarterly and annual budgets for the Supply Chain function.
• Set KPIs and track team performance.

Required profile

• The Head of Production and Supply Chain will build and lead a dedicated production team.
• Own the critical path from confirmed design handover through to goods‑in, ensuring all milestones are met on time and in full.
• Manage all supplier relationships, purchase orders and production schedules to ensure mutually beneficial partnerships.
• Prepare and manage monthly, quarterly and annual budgets for the Supply Chain function.

Required skills