Head of Operations - Australia

About the role

Infopro Digital, a B2B group with more than 4,000 employees across 26 countries, is recruiting a Head of Operations on a permanent basis to join its AUSREiiF business in Sydney. The role is responsible for the end-to-end operational planning and delivery of AUSREiiF 2027, Australia's first major real estate investment and infrastructure forum, which will run as a three-day festival-style event in September 2027. It reports directly to the Head of Events – Australia.

Key responsibilities

• Take overall operational responsibility for AUSREiiF 2027, from planning through to delivery and bump-out, and develop and maintain the master operational plan and critical path.
• Lead the transition from planning to onsite delivery and manage the operational team throughout the event.
• Partner with Sales and Marketing to meet sponsor, exhibitor and delegate requirements, and build operational processes for exhibitors and sponsors.
• Recruit, brief and lead temporary event staff and contractors, and own venue negotiations and relationships with venues, councils and government authorities.
• Develop floorplans, coordinate room allocations, catering, access, signage, registration and security, and manage permits, road closures and traffic management.
• Manage suppliers across AV, temporary structures, exhibition build, catering, security and traffic management, setting scopes of work and negotiating commercial terms.
• Own the operational budget, forecast costs and monitor expenditure against budget.
• Develop risk management and contingency plans, and ensure health, safety, security, emergency and insurance requirements are met.

Required profile

• Experienced event operations professional with a proven track record of delivering large-scale, complex events.
• Ideally has significant experience leading major events, festivals or exhibitions with indoor and outdoor activations, temporary site builds and multiple sites.
• Experience managing public spaces, road closures, traffic management and council permits, and working with venues, production companies and suppliers.
• Experience leading temporary teams and onsite delivery, and managing senior stakeholders, authorities and suppliers.

Required skills

• Developing detailed event plans and critical paths, with strong project management and organisational skills.
• Budget, commercial and negotiation skills.
• Strong understanding of event risk, safety and compliance.

What we offer

• Excellent base salary plus superannuation.
• Performance bonus.
• An influential role in launching a new major Australian event, with the chance to shape systems and processes from the ground up.
• Exposure to senior leaders across property, infrastructure, government and investment.