Guest Experience & Culture Champion

About the role

We are seeking a warm, energetic and highly organised Guest Experience & Culture Champion to be the friendly face of our Sydney office. You will ensure the front‑of‑house runs smoothly while creating a welcoming, vibrant environment for visitors and staff.

Key responsibilities

• Manage daily front‑desk operations, visitor access, meeting‑room readiness, mail, and deliveries.
• Maintain kitchen and beverage stock, office supplies, shared spaces and overall workplace presentation.
• Enhance the office vibe with thoughtful “surprise and delight” touches that improve daily experience.
• Coordinate onboarding and off‑boarding logistics, including access cards, security passes, parking, and desk setups.
• Log, track and follow up on maintenance and facilities requests, liaising with building management and suppliers.
• Work closely with external partners such as cleaners, security and maintenance providers.

Required profile

• Friendly, approachable demeanor with strong interpersonal skills.
• Highly organised and detail‑oriented.
• Proactive attitude and ability to anticipate the needs of visitors and staff.
• Excellent communication and problem‑solving abilities.

Required skills

What we offer

• Opportunity to work with leading fintech and property‑finance professionals.
• Engaging projects that shape the future of property finance.
• Support for personal growth and career development in a fast‑moving, purpose‑driven environment.