Front Office Welcomer (Porter)
AccorHotel · Melbourne
Job description
About the role
As a Front Office Welcomer (Porter) at Sofitel Melbourne on Collins, you will be the first and last point of contact for guests, providing a warm welcome, handling luggage and vehicle services, and ensuring a memorable luxury experience.
Key responsibilities
- Offer a warm welcome and farewell to guests.
- Assist with guest luggage delivery and collection.
- Park and retrieve guest vehicles safely.
- Respond quickly to guest requests and enquiries, including directions.
- Maintain the highest level of security for guests’ luggage and vehicles.
Required profile
- Full driver’s licence.
- Excellent communication and interpersonal skills.
- Friendly disposition and ability to stay calm under pressure.
- Versatility and initiative in responding to guest needs.
What we offer
- Career development within the largest hotel group in the Pacific.
- Central location in Melbourne’s CBD.
- Laundered uniforms.
- Complimentary hotel stay package for work anniversary.
- Worldwide employee, family and friends benefits at Accor Hotels.
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Published 8 hours ago
Expires 1 month from now
4 views · 0 interested
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AccorHotel
Melbourne