Freight Forwarder – Sea

About the role

The Freight Forwarder – Sea is responsible for arranging and directing the transportation and shipment of export/import consignments from origin to destination. The role ensures all required documents are compiled, completed and verified in line with company policies and external regulations.

Key responsibilities

• Process export sea consignments to meet customer expectations and KPIs, maintaining high service standards.
• Collaborate with the Export Sea team to ensure quality and accuracy of work delivered.
• Enter data accurately into CW1 and manage export workflow according to SOPs and customer instructions.
• Maintain strong relationships with DSV customers, suppliers and service providers locally and overseas.
• Resolve export issues with stakeholders such as shipping lines, transport providers and customers.
• Calculate invoice costings, GST, weights and measures, and plan export shipments to meet milestones.

Required profile

• Experience interpreting data, quantifying issues and applying technology objectively.
• Knowledge of industry regulations including RACA, IATA and Dangerous Goods.
• Ability to work under management directives, customer instructions and SOPs.

Required skills

• Cargowise One (CW1) data entry
• Microsoft Office – Outlook and Excel
• Understanding of export documentation and customs regulations