Forward Deployed Engineer Intern

About the role

Lorikeet builds AI that handles complex, high-volume customer support for fintechs, healthtechs, marketplaces and delivery services. Its Forward Deployed team turns each customer's support operation into AI agents that resolve real queries in production. As an FDE intern you join the team from day one, not on a side project, with close support and real ownership of the work.

Key responsibilities

• Dig into customers' support tickets and data to find where AI can fully resolve queries and where it cannot yet.
• Build, test and refine AI workflows from first draft through to production.
• Help connect workflows to customer systems through APIs and test integrations before they go live.
• Join customer calls, share findings and own defined parts of an implementation.
• Use Claude Code and other AI tools to speed up analysis, build internal tooling and improve how the team works.

Required profile

• Curious, learns fast and picks up new tools quickly.
• Technically confident: does not need to be a software engineer, but comfortable reading API docs and working with data.
• Attentive to detail, asks good questions and follows through.
• Communicates clearly with technical and non-technical people.
• Genuinely interested in AI; experimenting with LLMs or building with AI tools is a bonus.

What we offer

• A culture focused on user obsession and eagerness to learn, with flexible hours and a diverse team.
• Performance recognised every six weeks, with promotions when you are ready.
• Unrestricted access to AI tools in daily work.
• Annual company retreat to Hawaii.
• A simple recruitment process: informal chats followed by a paid two-day work trial.