Financial Wellbeing Case Worker

About the role

CatholicCare NT is a territory-wide NGO providing family counselling, financial wellbeing, domestic and family violence, housing, aged care advocacy, AOD, mental health, employment and community development programs. Its Financial Counselling, Capability and Resilience hubs are led by a team of Financial Counsellors and Financial Wellbeing Case Workers. The Case Worker assists individuals, families and communities struggling with financial literacy issues so that the program meets its objectives, with a focus on working alongside clients to address the causes of financial hardship and collaborating with other stakeholders to remove obstacles to financial wellbeing.

Key responsibilities

• Assist individuals, families and communities facing financial literacy issues and concerns.
• Work with clients to address the issues creating financial hardship.
• Deliver financial literacy education, information and coaching.
• Support clients to change their behaviour.
• Work collaboratively with other key stakeholders to remove obstacles to financial wellbeing and capability.

Required profile

• Qualifications in Financial Planning, Social Work or Welfare, or equivalent experience in a similar role.
• Experience in case management within vulnerable communities.
• Previous experience working and living in remote communities, with knowledge of community development principles and engagement techniques.
• Demonstrated cultural competency, particularly with Indigenous people.

Required skills

• Strong interpersonal and communication skills, including engaging with vulnerable people with complex challenges.

What we offer

• Salary above award level.
• Six weeks annual leave plus two weeks personal leave.
• Salary packaging option of up to an additional $15,900 per year.
• Staff rewards program with savings and discounts at over 450 retailers.
• Access to a Wellbeing Centre.
• Relocation assistance of up to $3,000 plus subsidised accommodation.

Applications close on 9am Tuesday 1 December 2026; interviews are rolling. Only applications submitted through the CatholicCare NT careers website are considered. Employment is subject to a satisfactory national police check, Working with Children (Ochre) card, social media and adverse media check, and an international criminal history check for those who have lived abroad for 12 months or more in the last 10 years.