Family Engagement Worker (Youth Residential Rehabilitation Service)

About the role

Mind Australia is seeking an experienced Family Engagement Worker for its Youth Residential Rehabilitation Service (YRRS) in Caboolture. Working within a multidisciplinary team, you will engage families and carers in recovery planning and service delivery, providing advocacy, information, support, education and referrals. The role is part-time (18.75 hours per week) on a fixed-term basis until June 2028.

Key responsibilities

• Deliver family engagement work in line with recovery-oriented and family-inclusive practice frameworks.
• Advocate for and support families, carers and support networks throughout the recovery journey.
• Facilitate family meetings, family-inclusive interventions and support family participation in recovery planning.
• Provide information, education, referrals and general support to families and carers.
• Build partnerships with clinical teams, service providers and community stakeholders to strengthen recovery outcomes.
• Contribute to co-design, evaluation and continuous improvement activities.

Required profile

• Tertiary qualification (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or another health-related field.
• Experience in family engagement, family-inclusive practice and co-design approaches.
• Experience supporting people with mental health challenges, complex needs, and their families and carers.
• Strong understanding of the recovery-oriented and family-inclusive practice framework.
• Current First Aid and CPR certification (or willingness to obtain).
• Current driver's licence, NDIS Worker Screening Clearance and Blue Card (or ability to obtain them).
• Willingness to provide proof of vaccination against vaccine-preventable diseases or obtain required vaccinations per the Queensland Health partnership.

What we offer

• Salary from $105,577 pro-rata plus 12% superannuation and benefits (SCHADS Level 5).
• Not-for-profit salary packaging of up to $15,899 per year to reduce taxable income.
• Workplace banking portal with lifestyle benefits through CommBank.
• Employee assistance program for you and your immediate family.
• Fitness passport with access to fitness facilities for you and your family.
• Ongoing professional development, training and career growth opportunities.

Reference number 500704; online applications close by 11pm on Tuesday 3 November 2026. Reference and background checks, including a Working with Children Check and NDIS Worker Screening Check, are required before employment.