Executive Support Coordinator

About the role

The Executive Support Coordinator provides high-level administrative and executive support to the Executive Director, Service Enhancement in a highly sensitive and complex environment. The role builds strong relationships with internal and external stakeholders across the department, government and community services sector, and supports the flow of work through the Division with timely, high-quality advice. It is a fast-paced, small-team position requiring professionalism, confidentiality and a high degree of independence.

Key responsibilities

• Review written materials with a strategic lens, using a risk-tiering approach
• Coordinate activities on behalf of the Executive Director and the Directorate, including email and calendar management, complex meetings, briefings, correspondence and parliamentary matters
• Maintain departmental systems and prepare written materials
• Provide authoritative assistance with department processes and drive continuous process improvement
• Act as key point of contact within the branch, coordinate responses to briefings and correspondence, and guide staff so matters are completed on time and to the highest quality
• Escalate items as appropriate and take follow-up action on queries and information requests, including human resourcing, governance and other administrative and corporate matters

Required profile

• Australian citizen, permanent resident or holder of a valid work permit or visa; work eligibility is checked during recruitment
• Preferred candidates must complete pre-employment screening, including a national police check and misconduct screening
• Multi-skilled, responsive and able to self-manage and prioritise tasks in a fast-paced environment
• Attention to detail, teamwork and the ability to communicate sensitively and effectively