Medical Receptionist (Level 2.1) - Cancer Centre

About the role

Icon Cancer Centre Richmond is looking for an experienced Medical Receptionist (Level 2.1) to join its administration team, which supports specialists, nursing staff and patients throughout the cancer treatment journey. The position is permanent, full-time or part-time, Monday to Friday with no weekends, and previous medical administration experience is required.

Key responsibilities

• Deliver a professional and compassionate experience for patients, carers and visitors
• Manage specialist appointments, treatment bookings and patient enquiries
• Coordinate administrative aspects of patient care pathways from initial consultation through to ongoing treatment
• Process patient billing, Medicare and DVA claims accurately and efficiently
• Maintain confidential patient records and ensure data integrity across multiple systems
• Liaise with specialists, nursing staff and allied health professionals to support daily operations
• Manage competing priorities with attention to detail and contribute to continuous improvement

Required profile

• Previous experience as a Medical Receptionist or Healthcare Administrator
• Experience in a busy specialist practice, private hospital or medical centre
• Strong knowledge of Medicare billing, health fund processing and DVA claims
• Sound understanding of medical terminology
• Excellent organisational, time management and communication skills, with attention to detail and accuracy

Required skills

• Strong Microsoft Office skills, particularly Word and Excel
• Ability to work autonomously and manage multiple priorities in a fast-paced clinical setting

What we offer

• Novated lease options for vehicles
• Rewards portal with discounts and cash back
• Employee assistance program
• Development pathways and free online courses
• Paid parental leave