Executive Assistant – Australia Retail

About the role

The Executive Assistant will support two General Managers in the Digital Channels (Australia Retail) division, ensuring their time is managed efficiently and that key stakeholder relationships run smoothly. This permanent, onsite position is based in Melbourne and offers the chance to work in a fast‑moving banking environment.

Key responsibilities

• Manage diaries, schedule one‑off and recurring meetings, and coordinate agile sessions such as showcases, huddles and planning workshops.
• Monitor deadlines on behalf of executives and liaise with teams to ensure timely delivery.
• Assist with onboarding new starters and troubleshoot operational issues with the ANZ operations team.
• Maintain data repositories, documents and collaboration sites, including Confluence pages and organisational charts.
• Organise and support cultural events, group celebrations and provide coverage for other EAs during leave.
• Track costs and expenses, handling financial management tasks.
• Support vendor and third‑party relationship management for business teams.
• Arrange travel, set up compliance meetings and provide ad‑hoc support to various teams.

Required profile

• Proven experience supporting senior executives with a high level of attention to detail.
• Extensive administrative background in a large, fast‑paced environment.
• Strong time‑management abilities and the capacity to anticipate needs.
• Excellent communication and stakeholder‑management skills.

Required skills

• High proficiency in Microsoft Office programs.
• Experience using Confluence or similar content‑collaboration platforms.