Employment Services Manager - Fraser Coast or Bundaberg

About the role

IMPACT Community Services Limited, a community-owned organisation supporting vulnerable and marginalised people since 1978, is seeking an Employment Services Manager in the Fraser Coast or Bundaberg region. This is a leadership role combining strategic direction with oversight of operational delivery by teams in multiple locations across the Wide Bay region.

Key responsibilities

• Plan and deliver Workforce Australia services to clients in various locations
• Lead, coach and develop teams to provide a client-focused service within the local labour market
• Set, monitor and drive the achievement of key performance indicators (KPIs) and financial outcomes
• Build and maintain relationships with stakeholders such as government departments and community groups
• Maintain governance standards and ensure contract compliance across all service areas

Required profile

• Extensive knowledge and experience of Employment Services programs
• Proven leadership and people management experience
• Strong KPI and performance management capability
• Experience managing contracts and budgets

What we offer

• Rostered day off every two weeks and a long weekend
• Salary packaging up to $18,500 per year
• Birthday bonus day off
• Paid 2 hours per month to donate to a chosen cause
• Advancement opportunities, leadership programs and a Leadership Lab
• Workplace chaplaincy and an external employee assistance program
• Corporate gym membership and reimbursement for Working with Children clearance after probation

To apply, submit a cover letter explaining why you are a good fit, your current resume and the position description through the application links for Hervey Bay or Bundaberg. Background checks, including a Working with Children check, may be required before employment.