Early Childhood Compliance Officer - Ballarat/Grampians

About the role

VECRA is looking for a Compliance Officer to join its Ballarat office and support area-based teams in protecting children through compliance visits, complaint assessments and regulatory work. The Operations Branch manages regional teams of authorised officers, compliance officers and support staff who assess and rate early childhood services against the National Quality Standard, inspect compliance with the National Law and the Children's Services Act, and investigate alleged non-compliances. Two ongoing VPS 3 positions are available.

Key responsibilities

• Provide administrative support to the area or region, assist with report writing and carry out other administrative and regulatory tasks as required by the Operations or Regional Manager.
• Conduct compliance service visits across education and care settings such as outside school hours care, occasional care, long day care and kindergartens, assessing compliance against the National Law and associated regulations.
• Support senior and experienced authorised officers with regulatory visits as directed.
• Assess complaints and incident notifications from parents, community members, educators, approved providers and services, and manage and triage them consistently.
• Prepare compliance documentation including correspondence, observation notes, compliance reports and records of notable incidents.
• Attend and take part in team meetings, and communicate with internal and external stakeholders.
• Maintain accurate data in the National Quality Agenda IT system.

Required profile

• Valid Victorian Working with Children's Check and Victorian driver's licence (essential).
• Experience in administration, compliance, investigations or an early learning environment is ideal; candidates with suitably transferrable skills are encouraged to apply.
• Relevant qualifications in compliance, regulation, business administration, early childhood education or similar are desirable.
• Willingness to travel within the designated work area and across South Western Victoria, including occasional planned overnight travel, and to attend the Ballarat office.

Required skills

• Planning, organising and problem-solving skills, including data entry and management.
• Sound judgement and clear verbal and written communication.
• Strong general administrative skills, advanced computer skills and ability to follow business rules and guidelines.
• Ability to work collaboratively with stakeholders and team members.

Applicants must submit a CV and a cover letter (maximum 2 pages) summarising their skills, experience and suitability. Preferred applicants may be asked to complete a police check. Applications close 11:59pm on 4 November 2026.