Director - Operations

About the role

Community Living & Respite Services is looking for a Director of Operations in Echuca, Victoria. The Director provides strategic leadership and oversight of the organisation's operations, including NDIS-funded disability support services, Department of Families Fairness & Housing funded services, TAC funded services and any other support services delivered. The role ensures services are of high quality, customer focused and meet all relevant regulatory requirements, working closely with the Executive and Senior Leadership Team to drive operational excellence and continuous improvement.

Required profile

• Extensive leadership experience in the social care sector, including Board reporting, budget development and managing disability support and Out of Home Care residential care services.
• Demonstrated ability to engage others to understand and embrace organisational culture, direction, goals and vision, internally and externally.
• Experience navigating complex service systems and regulatory requirements, particularly the National Disability Insurance Scheme (NDIS).
• Experience delivering improved work practices, innovation and new business in the social care sector.
• Senior management experience delivering quality systems and operational support, including research, investigation, analysis and complex reporting.
• Service delivery and strategy development experience in the social care sector.
• Commitment to the rights and interests of people with disability, and respect for human, cultural and religious rights and beliefs.
• Desirable: relevant tertiary and/or postgraduate qualification, and experience with the NDIS and Out of Home Care services.

Required skills

• Current Australian driver's licence, good driving record and ability to travel intra- or interstate from time to time.
• NDIS Worker Orientation.
• NDIS Worker Screening Check.
• Working With Children Check.
• At least two satisfactory referee checks.

Candidates must submit a response to the key selection criteria by 9 November 2026.