DevOps Engineering Specialist

About the role

The University of Newcastle's Digital Technology Solutions (DTS) is looking for an onsite DevOps Engineering Specialist at its Callaghan campus. DTS delivers digital services to staff and students and supports the university's technology strategy. The role works across an enterprise-grade modern tech stack including ServiceNow, Dynamics 365, Okta, SailPoint, GitHub, AWS Cloud, Microsoft Fabric, MuleSoft and Atlassian (Jira/Confluence), and involves mentoring less experienced team members.

Key responsibilities

• Develop and deploy software, infrastructure and tool sets for the build, test and release of enterprise solutions
• Help build and develop platform pipelines within the capability area
• Contribute to AI-assisted development, CI/CD pipelines, automation, observability and infrastructure-as-code practices
• Analyse, debug and troubleshoot incidents affecting engineering and solution delivery
• Assist with the design, management and monitoring of systems and platforms
• Engage with technical teams and the business to choose the right tooling and practices
• Maintain platform health through regular maintenance, upgrades, secure coding and alignment with university security policies
• Mentor less experienced team members and build relationships with internal stakeholders, managed-service partners and vendors

Required profile

• At least 4 years' experience designing, building and improving scalable enterprise systems with upstream and downstream dependencies
• Demonstrated experience applying DevOps practices, including automation, observability, alerting, infrastructure-as-code and deployment tooling
• Ability to troubleshoot complex scalability and performance issues, with ITSM experience (incident, problem, change, release and service-level management)
• Leadership capability, including mentoring team members and working with multiple stakeholders
• Strong interpersonal skills and knowledge of workplace obligations

Required skills

• DevOps practices: automation, observability, alerting, infrastructure-as-code, configuration management
• Nice to have: detailed working knowledge of a broad range of IT ecosystems; ServiceNow or Dynamics 365 experience is valued but not essential

What we offer

• Remuneration of $107,268 - $120,677 per year plus superannuation
• Flexible working arrangements (up to 35 hours per week) and salary packaging
• 17% superannuation, additional holiday days, personal and parental leave, annual leave loading and additional purchased leave
• Discounts on health insurance, gym memberships, software and travel, plus wellbeing programs

Full-time, continuing position at HEW Level 7. Applications must include a resume, a cover letter and a statement addressing the essential criteria, uploaded as one PDF; applicants need Australian residency or a valid work permit, and visa sponsorship is not offered. The closing date is 11 November 2028.