Technical Business Analyst

About the role

DUAL is looking for a Technical Business Analyst to develop and enhance its core application WebRater across Australia and New Zealand. The role sits at the intersection of business and technology, combining hands-on work with systems, solving complex problems and close collaboration with developers.

Key responsibilities

• Collaborate with other BAs to shape and refine new features and enhancements
• Translate business requirements into detailed technical specifications
• Investigate defects and incidents using system data and tooling
• Work with developers to troubleshoot and validate solutions
• Analyse integrations, data flows and platform performance to identify improvements
• Support delivery from design and build through to release
• Help lift the technical capability of fellow BAs

Required profile

• Proven experience as a Technical BA / Systems Analyst (not process-focused)
• Background in insurance, insurance broking or an underwriting agency
• Curious, detail-driven, comfortable working with developers and in technical environments
• Strong communication and written skills, able to explain technical concepts to non-technical stakeholders

Required skills

• Angular, C#/.NET, ADF, SQL and Azure (including App Insights)
• Ability to turn complexity into clarity

To apply, send a short paragraph explaining why you are a good fit together with your resume to the HR team.