Cyber Security Analyst

About the role

Telstra is hiring a permanent Cyber Security Analyst in Brisbane. The successful candidate has practical experience in a Security Operations Centre, Incident Response, Cyber Defence or Managed Security Services environment and investigates security events, analyses threats and responds to incidents across their lifecycle. Beyond day-to-day operations, the role contributes to continuous improvement, documentation, knowledge sharing and service optimisation.

Key responsibilities

• Monitor, triage, investigate and respond to cyber security events, alerts and incidents
• Perform phishing analysis and response, including investigation, remediation and stakeholder communication
• Support incident response from detection through recovery and lessons learned
• Conduct threat analysis, threat hunting and security monitoring to identify and mitigate cyber risks
• Develop detection capabilities through rule tuning, process improvement and operational optimisation
• Contribute to continuous improvement in automation, efficiency, documentation and service maturity
• Produce operational reports, investigation findings and technical recommendations
• Collaborate with internal and customer teams to maintain service levels
• Take part in knowledge sharing, mentoring and cross-skilling within the SOC team

Required profile

• Demonstrated experience in a SOC, Cyber Defence, Incident Response or Managed Security Services environment
• Experience investigating alerts, incidents, phishing campaigns and threat activity
• Strong understanding of incident response, threat detection and cyber security operations
• Ability to explain security concepts clearly to technical and non-technical audiences
• Experience preparing technical reports, incident summaries and recommendations
• Experience in service-based environments with defined service levels, governance and customer expectations

Required skills

• Enterprise security monitoring, SIEM, SOAR, EDR and threat intelligence platforms
• Cyber security frameworks such as NIST Incident Response and ITIL Service Management
• Desirable: CompTIA Security+, CySA+, Microsoft SC-200, Splunk certifications, ITIL Foundation, and relevant tertiary qualification