Customer Service Team Member - Mailroom and Reception

About the role

Canon Business Services ANZ, a market leader in business process optimisation and IT services, is hiring a Customer Service Team Member across multiple locations in Melbourne. The role works in a fast-paced team environment on a client site and focuses on efficiently managing physical and electronic records, including record sentencing, according to service standards and contractual requirements. A casual position is available.

Key responsibilities

• Mailroom and reception support
• Create and retrieve files
• Data entry and administration
• Handle and resolve phone and email enquiries
• Perform ad hoc administration and other duties as required
• Handle some moderate to heavy lifting

Required profile

• Current valid driver's licence, able to drive a van in the CBD and possibly heavy traffic
• Willingness to travel to various sites in the CBD, Mitcham and Mulgrave
• Mailroom and reception experience is an advantage; training is provided at all sites
• Eligible to work in Australia

Required skills

• Accurate data entry and attention to detail
• Excellent presentation and communication skills
• Ability to work well within or lead a team
• Administrative, time management and organisational skills
• Desire to deliver and exceed client expectations