Customer Service Team Member

About the role

Canon is looking for an enthusiastic, detail-oriented Customer Service Team Member in Melbourne. The role suits someone wanting some experience in an evolving corporate environment who is willing to learn and has a strong attention to detail. It is a hybrid role involving sorting and processing data for clients according to their requirements.

Key responsibilities

• Capture data accurately into a company platform for client requirements
• Check processed information for accuracy and completeness
• Correct errors and maintain records for future reference
• Handle all data procedures confidentially
• Assist with other basic administrative tasks as required
• Sort, organise and prepare physical documents for scanning
• Remove staples and bindings and repair damaged documents as needed
• Validate document completeness and quality before scanning
• Index and label documents according to internal guidelines

Required profile

• Basic computer skills and knowledge of the Microsoft Office suite
• Good typing skills (50+ WPM)
• Excellent attention to detail and accuracy
• Willingness to learn
• Able to work independently and as part of a team
• Able to communicate effectively
• Able to work in a fast-paced, high-volume environment