This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Representative
UPS · Melbourne et périphérie
Job description
About the role
UPS is seeking a Customer Service Representative to join its team in Australia. In this role you will be the first point of contact for customers, providing friendly and efficient service over the phone. You will help schedule shipments, calculate rates, and ensure timely deliveries while supporting the overall logistics operation.
Key responsibilities
- Answer inbound customer calls and provide accurate information.
- Assist customers with scheduling pick‑ups and deliveries.
- Calculate shipping rates and estimate transit times.
- Update shipment records and process related documentation.
- Handle additional tasks as required to support the service team.
Required profile
- Strong verbal communication skills and a customer‑focused attitude.
- Ability to work effectively in a fast‑paced environment.
- Attention to detail when handling rates and scheduling information.
- Team player who can collaborate with colleagues across departments.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salary: Customer Service Officer Based on 8 job offers in AustraliaSalaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
UPS
Melbourne et périphérie
Related job offers
-
Customer Service Representative – Entry Level
Datacom Newton -
Customer Service Representative
TSA Group - Australia Perth -
Customer Service Agent
Hymix Australia Southport -
Customer Service Assistant – Brisbane CBD (Hybrid)
Allianz Partners Ville de Brisbane -
Customer Service Representative – Hybrid Full‑Time Role
The NRMA Sydney