Customer Operations Specialist (8-Month Contract)

About the role

A global FMCG business with a portfolio of market-leading brands is looking for a Customer Operations Specialist in Sydney. The Australian business is growing quickly, with new product launches coming, and the role sits within a friendly, supportive team offering flexible working and a strong benefits package. This is an 8-month temporary contract starting immediately, with the potential to extend.

Key responsibilities

• Manage day-to-day customer orders from entry through to delivery
• Work closely with internal teams and logistics partners so orders arrive on time and in full
• Act as the first point of contact for order and delivery issues and keep customers updated
• Help with reporting and improvement projects

Required profile

• Experience in customer operations, order management or supply chain, ideally in FMCG
• Customer-focused and organised, with a strong eye for detail
• Enjoys working in a fast-paced, high-volume environment

Required skills

• ERP systems such as SAP or Oracle
• Clear communication
• Solid Excel skills

The role is advertised by a recruitment consultant; interested candidates apply online or contact the recruiter directly.