Customer Field Technician I - Townsville

About the role

nbn is hiring a Customer Field Technician I in Townsville, a full-time permanent, hands-on, customer-focused role. You will work independently to complete a variety of tasks across different nbn technologies, helping connect homes and communities. Previous experience in telecommunications is not needed, as full training is provided.

Key responsibilities

• Install copper or fibre cabling and set up customer equipment
• Identify and fix faults
• Support customers in their homes or businesses
• Work independently and manage your own workload
• Follow safe work practices and nbn's safety procedures at all times

Required profile

• Background in a trade, trade assistant or field-based work, such as plumbing, carpentry, electrical work, labouring, construction, mechanical work or manufacturing
• Enjoys hands-on problem-solving and feels comfortable speaking with customers
• Strong commitment to safety and clear communication skills
• Current, clean driver's licence
• Full working rights in Australia
• Preferred: criminal history check and pre-employment medical assessment

What we offer

• Full-time salary while you are trained
• Vehicle, fuel card, tools and uniform covered
• Working hours between 7am and 7pm, with flexibility based on business needs
• Ongoing support and training

To apply, submit your resume only through the application link; no cover letter or selection criteria are required.