Customer Engagement Partner

About the role

Bayer is seeking a Customer Engagement Partner to join its Cardiorenal portfolio team in Queensland’s Far North region, covering Cairns and Townsville. In this field‑based position you will be the local face of Bayer, building trusted relationships with General Practitioners and Pharmacists to support patient outcomes and drive product adoption.

Key responsibilities

• Develop and execute agile 90‑day territory plans to grow market share.
• Use customer insights, sales data and analytics to identify needs and deliver value‑based solutions.
• Collaborate with cross‑functional teams to address healthcare challenges and enhance the customer experience.
• Leverage digital tools and CRM systems to manage customer engagement and territory performance.
• Maintain high standards of compliance, product knowledge and ethical engagement.

Required profile

• Full, unrestricted work rights in Australia.
• Minimum 2 years of professional experience in pharmaceutical, healthcare, medical device or OTC sales, preferably within General Practice (primary care).
• Proven ability to build and maintain strong customer relationships.
• Self‑motivated, able to work autonomously in a dynamic environment.

Required skills

• Experience with CRM systems.