Customer Data & AI Consulting Senior Manager

About the role

This senior manager role sits within Accenture Song, helping clients optimise marketing performance through deep customer insights and cutting‑edge Data & AI capabilities across the marketing and service value chain.

Key responsibilities

• Lead Data & AI advisory projects focused on customer insights, segmentation, personalization and predictive modelling.
• Develop and deliver long‑term Data & AI strategies that drive business outcomes and innovation.
• Drive sales growth, capability development and the presence of Data & AI offerings across engagements.
• Collaborate with cross‑functional teams to provide data‑driven recommendations and enhance customer journeys.

Required profile

• Proven experience shaping and delivering Data & AI solutions within Marketing or Service domains.
• Experience managing teams and projects that leverage Data & AI for customer insights and predictive modelling.
• Track record of business development, proposal development and end‑to‑end sales opportunity ownership.

Required skills

• Advanced Data Analytics and AI modelling expertise.
• Strong stakeholder management and collaboration across marketing, sales and other functions.

What we offer

• Professional development with mentorship and varied project exposure across industries.
• Extensive education programs to build business acumen, technical and professional skills.
• Diverse, inclusive workforce with progressive employee benefits.