Corporate Receptionist

About the role

Rapport, part of Compass Group Australia, provides fully managed front and back-of-house guest services including reception and concierge. It is looking for a Corporate Receptionist to work onsite at one of its premium corporate clients in Melbourne CBD, Monday to Friday. The role delivers high-level receptionist services in a busy city location with multiple forms of public transport.

Key responsibilities

• Deliver front-of-house service during meetings, conferences and client events, giving guests a professional and welcoming experience
• Act as the main point of contact for catering and event space bookings, including catering requirements, room setup and last-minute changes
• Support functions and catering services throughout
• Manage client feedback on events and catering to maintain high service standards
• Oversee the presentation and readiness of meeting rooms, event spaces and catering areas
• Provide reception support such as greeting visitors and handling telephone enquiries, while keeping the focus on event and catering operations

Required profile

• 2+ years of experience in a comparable reception or client service role
• Strong understanding of corporate reception duties and professional standards
• Eagerness to contribute to a friendly, professional team
• Ability to multitask and stay calm under pressure
• Discreet, ethical and committed to confidentiality
• Australian working rights with permanent residency or citizenship, as a background check is required

Required skills

• Advanced administration skills including Microsoft Office

What we offer

• Paid parental leave
• Multiple salary packaging options
• Access to 100+ retail discounts
• Opportunity to learn new skills and move between internal roles
• Wages above the award