Communications & Engagement Officer

About the role

Australian Access Federation (AAF) is recruiting a Communications & Engagement Officer to support its work across Australia's research, technology and higher education sectors. The role sits within a small team and involves a mix of communications, content, events and community engagement, reporting to the Manager of Communications & Marketing.

Key responsibilities

• Shape and deliver communications from concept to execution across digital channels, publications and stakeholder updates
• Write articles, news stories, case studies and other content that makes complex research and technology accessible
• Support communications and engagement for Trust and Identity initiatives and government-funded research projects
• Work with researchers, universities, government, industry and technology specialists to keep them informed
• Help coordinate national conferences, workshops, town halls and reference groups, including eResearch and THETA events
• Create content for the website, LinkedIn, Bluesky, newsletters and email
• Prepare presentations, conference materials, brochures and other collateral with designers where needed
• Track engagement, report on outcomes and communicate the real-world impact of AAF's work

Required profile

• Experience in research, technology, higher education, government-funded programs or similar technical environments
• Background in university or research comms, science, government, complex B2B technology or an agency supporting these sectors
• Strong writing skills and ability to turn complex information into clear stories
• Organised, detail-oriented and able to own their work

Required skills

• Content, campaigns, digital channels and stakeholder engagement
• Web, newsletters, email, social media and communications collateral
• Nice to have: WordPress, Mailchimp, Salesforce, Eventbrite, InDesign or Photoshop

The role is based ideally in Adelaide, with Brisbane also an option, and includes some national travel. It is a full-time, 2-year fixed-term contract, with the intention of extension depending on continued funding.