Commercial & VRO Senior Analyst (Contract)

About the role

Hastha Solutions has an urgent need for a Commercial & VRO Senior Analyst on a 6-month contract in Sydney, with possible extension. The role leads value measurement and commercial analysis for Pega decisioning, CLM initiatives and investment programs, partnering with Finance and Marketing Analytics.

Key responsibilities

• Lead and evolve value measurement frameworks, defining methodologies, baselines, counterfactuals, control approaches, KPIs and value attribution methods, and assess realised value against business cases.
• Translate customer, financial and operational performance into insights and recommendations, quantify opportunities, risks and trade-offs, and run scenario and sensitivity analysis.
• Lead commercial analysis and governance of below-the-line offer and credit investment, tracking budget consumption and value delivered.
• Present concise, decision-oriented reports to leadership and influence stakeholders with evidence.
• Set standards for repeatable value reporting and direct the Data Analyst – Commercial & VRO.

Required profile

• Australia-based, ideally Sydney; Australian/NZ citizens or PR holders only.
• 5+ years in commercial insights, commercial analytics, strategy, finance, customer value or a related role.
• Strong strategic thinking, stakeholder influence and presentation skills.
• Desirable: telecoms, customer lifecycle, marketing or retention experience, and experience with value realisation, benefits tracking, Pega, credits/offers and Agile tools.

Required skills

• Advanced Excel
• Working knowledge of SQL and Power BI