Client Services Officer
APM Group · Perth
Job description
About the role
As a Client Services Officer you will be the essential link between clients and Assure EAP services, handling calls with care and confidence while delivering outstanding customer experiences.
Key responsibilities
- Provide high‑quality customer service from the first interaction.
- Resolve sensitive enquiries promptly and professionally.
- Collaborate with internal teams to tailor support for each client.
- Maintain and update client information using internal systems.
Required profile
- Passion for customer service, preferably with experience in retail, hospitality or call‑centre environments.
- Confident multitasker able to work across multiple CRM platforms and Microsoft Office.
- Detail‑oriented, self‑motivated and comfortable working in a team.
Required skills
- Proficiency with Microsoft Office applications.
- Experience using CRM systems.
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Published 1 day ago
Expires 1 month from now
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APM Group
Perth
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