Client Accounts and Reporting

About the role

Sedgwick is hiring for a Client Accounts and Reporting position in Sydney, Australia, on a full-time 9-month contract. The role manages a portfolio of client relationships and ensures accuracy in Bordereau reporting.

Key responsibilities

• Complete allocated monthly bordereaux (BDX) reports and support the team in doing so, meeting agreed service levels and quality standards
• Facilitate client meetings to present and discuss BDX reports, answering queries and clarifying information
• Manage BDX reconciliations so claims are attributed to the correct client accounts and payments are accurately recorded and matched to the right funding and bank accounts
• Build and maintain strong working relationships across the TPA business and professional external client relationships, acting as a key point of contact for reporting queries
• Identify opportunities to improve reporting processes and accuracy, and help implement improvements to reporting frameworks and procedures
• Assist the team with other allocated work as required

Required profile

• Previous experience in claims management or third party administration
• Proven success in building and maintaining client relationships
• High level of attention to detail and accuracy in reporting

Required skills

• Intermediate to advanced Excel skills

What we offer

• Hybrid working arrangement
• Access to the Sedgwick Australia University with more than 15,000 on-demand courses
• 0.5% on top of the Superannuation Guarantee
• Domestic and international career pathways
• Colleague resource groups